What it actually does
NexHealth is still NexHealth on nexhealth.com. Legal name NexHealth, Inc., a Delaware corporation. Marketing HQ San Francisco. Careers also lists Draper, Utah. Founded around 2017. Series C April 2022, about $125 million at a $1 billion valuation. Bought Enlive (forms) in 2021. No 2024 to 2026 acquisition. Do not file it as Weave, Solutionreach, or Demandforce.
It is a patient-experience layer on the practice PMS: EHR-synced online booking, two-way text, digital forms, payments, insurance verification, and insights. Reviews is a named module under Communications. Post-visit ask, five-star to Google, three-star stays private. That earns the review-management aisle because dentists get quoted this stack. It is not the product. The product is booking plus comms.
No named listings SKU with a public dollar, so no local-seo tag. Google Reserve is a Book button, not NAP sync. /nexhealth-phones is a thin VoIP page with no dollar, so no ai-receptionists tag and no missed-call text-back tag. Kickcall sells an AI receptionist for NexHealth users. That is a partner, not this SKU. No website chatbot.
Native names on the live wall: Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Open Dental. No Jobber, Housecall Pro, Mindbody, or Clio.
Who should buy it
Buy it if you are a dental or medical office that wants real-time online booking that writes back to Dentrix or Eaglesoft, plus forms and text, and you will keep the existing phone system. Lori V. switched from Weave for forms. Carolyn P. switched from RevenueWell.
Do not buy it if you are a plumber, HVAC shop, salon, or law firm. Do not buy it if you are a dentist replacing the PBX. That is Weave at $199. Do not buy it if you only wanted Google stars. That is NiceJob at $75. Solutionreach and Demandforce are the other Custom recall-and-reviews desks. Solutionreach leftover $199 is not a live floor.
The reason not to buy is the paper vs the homepage. Live pricing August 25, 2026: Custom. Module picker: Scheduling, Forms, Communications, Payments, Verification, Insights. /plans and /checkout 404. Demo only. No trial. Payments processing is public: 2.6 percent plus $0.07 terminal, 2.9 percent plus $0.30 online. Campaign SMS 5,000 per location then $0.012. Verification 800 then $0.20. Directories still print $350 a feature. Stale. Do not use them.
Homepage: no long-term contracts, flexible monthly plans. FAQ: annual prepaid. Terms of Sale: 1-year auto-renew, 30-day notice (FAQ says 90), no refunds, AAA arbitration, Delaware law, 1.5 percent a month late. Ahava L., Capterra 1-star June 6, 2025, podiatry: three-month lock after they were told no long-term contracts, no partial pay under $1,000. Same incident on Trustpilot and BBB. BBB live: F, not accredited, five unanswered complaints in three years.
The verdict
Capterra 4.7 from 31 (live HTML, last updated August 20, 2026). Star split 26 / 3 / 1 / 0 / 1. G2 live HTML blocked (DataDome 403); Wayback July 30, 2026 is 4.8 from 131, many seller-invite. Trustpilot live HTML blocked; indexed 2.6 from 6. TrustRadius 8.7 from at least 2 (blocked). Reddit: none retrieved. Zero plumber, HVAC, salon, or law-firm reviews.
Official price August 25, 2026: Custom. Do not invent a starter. Do not put $350 on the From field.
Situational. Real Dentrix booking overlay if the phones stay. Wrong buy for a truck. If the office needed a dental phone, Weave. If it needed Google stars, NiceJob.