Buying guide · Ranked by crew score

Best missed-call text-back software for local businesses

Every missed call is a customer calling your competitor next. These tools text the caller back automatically so the job stays yours.

Weave

Situational

A dental phone system with missed-call text in the base plan. A plumber is shopping the wrong aisle.

From $199/mo · Crew score 7.5/10 · Best for: A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm.

OpenPhone

Situational

Cheap shared line on the phones you already carry. Rebranded Quo. If the Google number cannot go down, keep walking.

From $19/user/mo · Crew score 7/10 · Best for: A Jobber plumber or Clio law firm that wants a shared SMS inbox. Not a Dentrix dentist, not a Mindbody salon.

Podium

Situational

Missed-call text-back and review texts that work, sold on a 12-month hook you cannot casually leave.

From Custom · Crew score 6.5/10 · Best for: High-volume home services, auto, or multi-location shops that will actually live in the inbox

Broadly

Skip for most

The FAQ says cancel today. The terms still look like a 12-month auto-renew. List price is $799 a month.

From $799/mo · Crew score 6/10 · Best for: A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ.

Numa

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A real AI receptionist for car dealers. If you run a shop, Capterra is showing you a product they stopped selling.

From Custom · Crew score 3/10 · Best for: Franchise auto dealerships with a DMS. Not plumbers, dentists, salons, HVAC, or law firms.